Mobile and web app design process in 2024

22 Feb 2024
5
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Image of an app interface showcased prominently against a sleek black background, emphasizing its design and features.

Why is it so important

to fill the brief?

All incredible projects start with a well-filled brief. It allows an agency team to better understand the client's wishes and goals, direct creativity in the right direction, and reduce the number of comments in the future. A brief should introduce the company's mission and values, general brand vibe, and its unique features. This will allow the creative team to achieve good results faster.

Yes, it takes some time to complete the brief, but it's worth it. Here are some tips on how to fill the brief:

  1. Feel free to write a lot
    The more input we receive, the better the result of the project. Every detail is important because it helps to create the overall vision of the product. It will also reduce the amount of communication between the agency team and the client. Answers to most questions can be quickly found in the brief.
  2. Give examples and explain your ideas.
    It is always easier to show something than to describe it in words. So providing design examples is another step in helping designers to find solutions to respond to clients' needs. Also, in the case of creative work, it is always important to understand the general idea of ​​the product. So the client can get the final deliverables that will even exceed expectations with fresh decisions.
    Providing examples will help to avoid misunderstandings in the communication between the client and the designer. Both of them may have a completely different vision of the same things. Examples usually solve this problem. You can attach some links to any websites/apps with the visual design you like, moodboards, or random pictures from Pinterest.
  3. Purpose, expectations, clear objectives.
    To achieve the goal, it must first be well formulated. Therefore, it is always necessary to start with a clear definition of goals and expectations. Brief acts as a roadmap, which outlines all the steps from the beginning of the project
to its completion.

UX research

Usually, the first step in creating a new successful product is good UX research. A deep understanding of your target audience's lifestyle will allow you to create the best possible user experience in the future. There are various methodologies that can provide the necessary knowledge.

Competitive research

A collection of top landing page templates tailored for mobile and web app design in 2024, showcasing modern aesthetics.


IT helps to collect information about rivals. By finding the strengths and weaknesses of the products that provide features similar to your project, you can create a unique proposition on the market and use the best decisions in the niche.

Competitive research entails the systematic analysis of competitors' strategies, products, strengths, weaknesses, and market positioning to inform strategic decision-making and gain a competitive advantage.

User interviews

Website user interface design showcasing mobile and web app design process for 2024, emphasizing modern aesthetics and functionality.

User interviews are a tool that can help you to get an in-depth knowledge of users' goals, experiences, and pains. This will help create a quality product that thousands of people will want to use. User interviews comprise a structured conversation between researchers and participants to gather insights and feedback on a product, service, or experience.
A better understanding of your potential users can help you not only add all the necessary features to the app, but also find accurate interface solutions. After conducting the interview, we analyze its results and find out important customer insights.

User persona

A resume featuring a profile picture and star rating, highlighting mobile and web app design in 2024.

Customer portrait helps to make design decisions and develop features for your product. After creating the customer portrait, we can meet the user’s needs and expectations in the interface solutions more accurately.
User persona contains demographics, life goals, pains, mindsets, etc.

Design

After we receive data from the research we can proceed to the next stage: building a user flow and preparing wireframes  - rough sketches of the future product, the task of which is to show the functionality.

User journey map

A resume featuring a profile picture and star rating, highlighting mobile and web app design in 2024.

A user flow diagram is a step-by-step visual map, outlining the interaction between the product and the user. It shows the user steps to complete certain goals in the app. For example, what he is doing to purchase log-in. At this stage, we need from the Client's side a list of functions and content that should be in the product.
User Flow Map helps to improve user experience as a tool for underlining all decision points, unlogical processes, or barriers to accomplishing the task in the app.

Wireframes

A dashboard displaying a credit card alongside a balance, illustrating mobile and web app design in 2024.

One of the earliest stages in a design process is wireframing. This tool helps to design a website service at the structural level. It contains all interface elements but in a sketch-like style.
You can review the structure of the key pages and leave comments. After approval, the designer confidently moves forward.

We use high fidelity detailed wireframes. This helps to save our time and the client's time on UI Design stage.

Moodboards

A collection of four distinct mobile app designs showcasing innovative styles for 2024's app development trends.

A moodboard is a digital collage that contains pictures, palettes, and different design elements in one style. It is useful not only as an inspiration for a designer but also as a tool to understand the Client's vision of the product.The Client sends us a few examples of apps, sites, or anything else he likes. Based on them, we create the moodboard, reflecting the style of the future product.

This helps to ensure that the design team and the Client are all on the same page while working on the project.

It is very important to find out as much information as possible from the client about the applications that he likes. This will save time at the design stage

Typography & Colors

All the details are very important. Therefore, one of the first stages of work with a new project is to choose the font and color palette for it. They should convey the overall mood of the product and deliver specific messages about the brand.

Designing typography for the project is an art. Skilled and experienced designers can set a consistent tone of the interface while finding the perfect style of typography.

UI Design

A collection of screens displaying various mobile and web app designs from the 2024 development process.

At this stage, we prepare three visual style options for the future product in Figma. Usually, our design team creates a signup screen, a home screen, and a user profile screen. These pages contain like 90% of all UI elements (labels, buttons, icons, etc.) you are going to see in the whole project.

The Client can choose a certain style and leave comments to improve it.

After approval, we move to the next steps. Our team creates the design for all screens of the product and sends it for the Client's final review.

UI Kit components

UI design for a web application showcasing the mobile and web app design process in 2024.

User interface kits are a set of files that contains critical UI components.

The main advantage of this tool is that in the future you will be able to easily modify and update your design, saving time and money.

First clickable prototype

A diagram illustrating the mobile and web app design process for 2024, highlighting key development stages and workflows.

You can click on UI prototypes to move through the user flow. It helps to check one more time the basic logic and structure of the app.

Tailored Design for Ambitious Ideas

This is how a well-defined design process helps to transform the ambitious idea into a real user-friendly application. Also, we want to notice, that there is no one-size-fits-all solution for all startups.

Our team is very flexible and works on each project taking into account its uniqueness.

Let's discuss 
your project
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Oksana Kovalchuk
FOUNDER & CEO

Have more questions or just curious about future possibilities?
Feel free to connect with me on LinkedIn.

Got Questions? 

We've got answers:

answers:
What is a UX audit and why is it important for SaaS businesses?

A UX audit is a comprehensive evaluation of a product’s user experience aimed at identifying usability issues, gaps in the user journey, and friction points in the interface. For SaaS companies, a ux audit service plays a crucial role in improving conversion rates, reducing churn, and aligning user experience with business objectives. A thorough UX audit not only uncovers where your product fails to meet user expectations, but also highlights areas where UX design can actively drive revenue. SaaS platforms that invest in regular ux audits report higher user satisfaction, improved feature adoption, and lower ux audit cost in the long run.

What does the UX audit process include?

The ux audit process typically begins with competitor analysis and user research, followed by a heuristic evaluation of the current interface. We review behavioral data, conduct usability testing, and evaluate the product’s information architecture, visual design, and interaction flow. At ANODA, our ux audit agency also includes a ui audit to assess layout consistency and clarity. The final deliverable is a detailed report with actionable insights and recommendations tailored to your product’s goals and your target audience. Every phase is designed to reveal issues that hinder user satisfaction and limit the success of your digital product.

How do I know if I need a UX audit service?

If your users struggle to complete key tasks, drop off during onboarding, or if your digital product generates more support tickets than conversions — it’s a clear sign you need a UX audit service. Common symptoms of poor user experience include low engagement, usability issues, and high bounce rates. Our user experience audit service helps pinpoint friction points in your interface and reveals how to optimize the user flow for better performance. Even minor adjustments discovered through a UX UI audit can significantly improve both user satisfaction and business outcomes.

What’s the difference between a UX audit and a usability audit?

A usability audit is often a subset of a full ux audit service, focusing mainly on whether users can accomplish tasks effectively and efficiently. A ux audit, however, is broader. It includes analysis of user behavior, competitor analysis, alignment with business objectives, and sometimes even technical performance like load times. While a usability audit might only look at task flows, a ux audit report will offer a holistic view of your product’s entire user experience, including emotional response, clarity, and visual appeal. ANODA’s ux audit service combines both perspectives into a single, comprehensive report.

How does a UX audit improve customer satisfaction and retention?

When a product aligns with how users interact, it naturally leads to greater customer retention and better user satisfaction. Through user testing, we identify friction points, optimize the user flow, and redesign confusing or overwhelming components. A user experience audit service helps reduce the cognitive load, making interfaces intuitive and predictable. By addressing key pain points, improving the user interface, and testing with real users, ANODA’s ux audit agency helps transform frustrating user journeys into a seamless user experience — which is critical to turning freemium users into paid customers.

What deliverables do I get after the UX audit is complete?

After completing the ux audit, clients receive a structured ux audit report that includes a heuristic evaluation, audit findings, user feedback analysis, heatmap interpretations, and a prioritized strategic roadmap for implementation. This comprehensive report also outlines issues in visual design, information architecture, and user flow, with recommendations supported by user research and real data. The final step is a call with our UX team to walk you through the audit insights and show you how to begin implementing improvements.

How much does a UX audit service cost?

The ux audit service cost varies depending on the size and complexity of your digital product, the number of platforms (web, mobile), and the depth of user research and testing required. While a basic ui ux audit service for a landing page or web page might start around a few thousand dollars, a full user experience audit for a large enterprise software platform with multiple roles and flows can range significantly higher. That said, the average ROI from a ux audit service is reported to be over 1700%, making it one of the most cost-effective design process investments you can make.

Why choose ANODA as your UX audit company?

ANODA is not just a ux audit company — we’re a team of full-time, product-focused experts with extensive experience in transforming SaaS platforms. Our ux design audit services go beyond generic checklists. We tailor every ux ui audit to your target audience, product stage, and growth goals. With certified compliance (GDPR, HIPAA, WCAG), deep SaaS background, and proven results in boosting customer satisfaction and business performance, we provide more than just evaluations — we deliver actionable recommendations that drive outcomes. Our ux audit agency is trusted by startups and enterprises alike.

What role does user feedback play in a UX design audit?

User feedback is central to any effective ux design audit. It reveals how real users perceive your product, where they hesitate, what they enjoy, and what they ignore. In our ux audit process, we combine user feedback with data from user behavior tracking tools, interviews, and usability testing to ensure a 360° view of your product. This leads to a thorough ux audit service that not only highlights flaws in your current user interface, but also provides valuable insights on how to enhance satisfaction, engagement, and clarity for your target audience.

How long does a UX audit take and what happens after?

A full ux audit service typically takes between 2 to 4 weeks, depending on project complexity and the number of platforms evaluated. After delivering your detailed report, we offer ongoing support and can assist your team during the redesign project to ensure that changes align with the business analysis and audit findings. Our ultimate goal is to optimize your product’s user experience while maintaining design feasibility, implementation speed, and maximum ROI. With ANODA, the audit is just the beginning of strategic, measurable ux analysis.

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