ANODA Discuss your product

UX Audit Services

ANODA finds where users struggle and turns the evidence into a prioritized fix plan, so your next release solves the problems that hold your product back.

Discuss your audit See a sample audit
A steel robotic arm on a tripod holds a lens over a screen layout marked with three orange pins
Scope: One workflow or a whole product
Agreed before work begins
Full audit: 4–6 weeks
Final timing depends on the agreed scope
Up to 7 interviews
Up to 45 minutes each
A prioritized plan
Your team can build from it

In short

What makes your product hard to use, and what to fix first.

What's included

  • An expert review
  • Up to seven user interviews
  • Every issue with its evidence
  • A prioritized improvement plan

Helps you decide

  • What to fix first
  • In what order
  • Whether you need a redesign at all

When to hire a UX audit agency

An audit works on a product people already use. Four signs it is the right step now.

  • Your product is live

    People already use it.

  • Roles and tasks are clear

    You know who uses the product and what they need to do.

  • Your team can share context

    Product and engineering can explain constraints.

  • You need clear priorities

    Before a redesign or a release.

What you get from the audit

Material your team can use without us. The sample below brings together selected audit examples; its screens and figures illustrate the report, rather than results promised for your product.

See a sample audit
  1. ANODA Sample report

    UX Audit

    Findings · Severity · Plan

    ANODA UX Design Agency
  2. ANODA Findings
    Contractor timesheets screen from a real audit with two high-severity findings: the Status and Submitted headers are swapped, and Reject appears only in expanded rows.
    • 1 Status and Submitted headers swapped High
    • 2 Reject appears only in expanded rows High
  3. ANODA Recommendation
    Review queue from a real audit with a medium-severity finding, notes squeezed into a one-line field, and its recommendation: move note editing to a side drawer with a multi-line field, Save and Cancel.
    Finding Notes squeezed into a one-line field Medium
    What we'd do Move note editing to a side drawer with a multi-line field, Save and Cancel.
  4. ANODA Wireframe
    Campaign screen from a real audit with two design notes: the campaign's views gathered into one row of tabs, and the sidebar's sections grouped by task.
    • 1 Sections grouped by task Note
    • 2 Campaign views in one row of tabs Note
  5. ANODA Plan

    Prioritized backlog

    Area P0P1P2P3
    Empty states and onboarding 454—
    Navigation and structure 396—
    Destructive actions and errors 311—
    Localization 31——
    AI agent 24103

    P0 breaks a core workflow or risks data loss: fix first.

  6. ANODA Summary

    The product works, but not as intended

    2.4% of 333 users ever created a media plan
    9 systemic issues behind the findings
    Highest return One design system, onboarding patterns, navigation logic.
    ANODA UX Design Agency

In the client's words

We’ve grown from around 100 to 30,000+ active users while working with ANODA. We’ve managed to reduce our churn from around 15% to 7.3%.

Henry Purchase Founder, SEOSpace Read the SEOSpace case

Find out what to fix first

Tell us which product or workflow worries you. We will propose a scope for the audit and a realistic start.

Discuss your product Explore our work

How the audit works

The scope can be the whole product, one area or one workflow. The UX review also covers connected screens and workflows that a recommended change could affect.

  1. What exactly will you review?

    The whole product, one area or one workflow, plus the connected screens a recommended change could affect.

    • Critical workflows
    • Roles and permissions
    • States and accessibility
    • Navigation and structure
    • Feature discovery, AI included
    You get
    An agreed scope: the areas, workflows and roles under review.

    The decision point

    Scope, deliverables and fee agreed before we start.

  2. What does each finding rest on?

    Each finding states what it rests on. Where nothing confirms it yet, it stays an open question. Analytics shows where to look, not why people struggle.

    • Expert review
    • Research with people · up to 7 × 45 min
    • Product analytics · if you have the data
    • Customer voice · if you have the data
    You get
    Findings in context: the workflow, the user role and the evidence behind each issue.

    The decision point

    You see which findings are confirmed and which stay open questions.

  3. How do you decide what to fix first?

    Each finding gets a severity rating and the reason for the order of work; where you have analytics, it backs that order.

    You get
    What to change and the design, content or code it depends on. A prioritized improvement plan.

    The decision point

    You decide what to implement, and your team or a partner builds it.

  4. What do we hand over at the end?

    A summary for decision-makers and a walkthrough with your team.

    You get
    Wireframes: the new navigation and two or three key screens you choose.

    The decision point

    Take the results to your own team, another partner or into a redesign with us.

Scope, access and deliverables

We agree on the scope, deliverables, timeline and fee before work begins. The work can cover one workflow, a product area or a wider review.

Scope
One workflow or a whole product
Timeline
4–6 weeks for an agreed scope
Discuss your audit See a sample audit

  1. You provide

    Access
    Test accounts for relevant roles
    Context
    Product owner + engineering constraints
    People
    Access to up to 7 users for interviews
    Evidence
    Analytics, support data + past research

  2. Who does what

    ANODA
    Review, interviews, severity ratings and a prioritized plan with recommendations.
    Your team
    Decides what to implement. Your team or partner builds it.

  3. Boundaries

    Outside the UX audit
    Additional interviews and observation, redesign, design-system rebuild, new visual styles and implementation.
    After the audit
    Follow-on work is estimated with assumptions upfront. Additional design, engineering or research is quoted separately.

Not your case?

Also related

Frequently asked questions

How is a UX audit different from usability testing?

Usability testing is one method: people try real tasks and the sessions show where they get stuck. The audit includes it and weighs those results against other sources to rank what to fix. Alongside the sessions there is an expert review of the product, and your analytics, support data and past research when you have them. Each finding identifies the evidence available and makes any single-source limitation explicit.

How do I choose a UX audit agency?

Choose a UX audit agency that shows how findings are evidenced, separates expert review from participant research, rates severity, states the scope and gives your team an actionable handoff. Ask who performs the work, which product access they need and what falls outside the scope before comparing price. A sample report is the quickest check: it shows whether the findings are specific enough for your team to act on.

What access do you need from us?

Test accounts for relevant roles, your product owner and engineering constraints for context, and access to up to 7 users for interviews. If you have them, also analytics, support data and past research. Access, context and scope are agreed before the audit starts, so the timing holds.

Is user research included?

Yes. The audit includes up to 7 interviews of up to 45 minutes each, and usability testing runs inside them. The interviews are with people who use your product, and you give us access to them. Additional interviews and observation can be added by agreement and are scoped separately.

Can you audit only one workflow?

Yes. The audit can cover one workflow, one area or the whole product, plus the connected screens and workflows that a recommended change could affect. The price and timing are set for the scope you choose, so a narrower audit is agreed as such before we start.

What does the audit deliver?

Findings with evidence, a severity rating and the reason for the order of work, recommendations with what each change depends on and a prioritized improvement plan. Also wireframes of the new navigation and two or three key screens you choose, an executive summary and a walkthrough with your team. The material is yours: take it to your own team, another partner or into a redesign with us.

How long does the audit take?

Usually 4–6 weeks for an agreed scope; the scope, the access we get and any added research set the exact timing.

Who implements the recommendations?

You decide what to implement, and your team or a partner builds it. You can also take the results into a redesign with us. Follow-on design, engineering or research is estimated with its assumptions stated upfront and quoted separately.

Can you work under an NDA?

Yes. We can sign an NDA before you give us access.

Let’s talk about your project

Tell us what you’re working on and where you need help.

What do you need?
Project budget (USD)

What is your product, who uses it, and what would you like us to do?

    Within 15 minutes, we’ll reply with initial feedback and follow-up questions.

    Read more about UX audits

    All articles

    See a real UX audit

    Enter your email to download the sample. This does not subscribe you to a newsletter or create a project enquiry.