UX Audit Service for SaaS Companies
Identify usability gaps, boost conversions, and increase revenue with data-driven UX Audit from ANODA
Delivery: 7 business days
Result: report with action steps
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Why do you need it?
UX audit helps cut the fluff and stop overspending by steering design decisions with data, not guesswork
A UX audit pinpoints repetitive scenarios, streamlines them for faster execution and saves money on extra hires.
A UX audit identifies accessibility issues like poor color contrast, missing alt text and unreadable content
A UX audit transforms your clunky MVP into a revenue-ready product users actually want to pay for.
UX audit makes it clear to user how to use the software without additional help.
A UX audit sharpens your product logic, speeds up B2B sales and removes pointless feature requests.
Bad UX means you are Losing Money Right Now
Helps Competitors
The moment a user starts exploring your software, you've already spent on CAC—so when they get frustrated, their next step is Googling "alternatives to your product." and they will pay zero.
You Paying Twice for Same
Bad UX burns your sales budget by forcing reps into endless demos and extra internal trainings just so they can understand and then explain—your own product to potential clients.
Skeptical Investors
Bad UX tanks your product’s key metrics, killing growth and shaking investor confidence. If you can’t see problems, he and his team will.
Are you Not Convinced a UX audit will actually save you money?
Download our free UX Audit ROI calculator and see for yourself - plus explore 5 real-world cases that prove the numbers.
It’s more than a UX audit — it’s a step-by-step path to a higher revenue
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Domain research
Identifies emerging market trends, highlights essential user expectations, and reveals unexplored feature opportunities that your product can capitalize on right away, ensuring you stay ahead of the competition and meet your customers' needs effectively.
Since your competitors already paid to attract users and gather feedback, a UX audit cleverly uses their costly insights—for free—to fuel your product strategy.
Competitor review
Highlights usability gaps, unmet needs, and pain points revealed through real user reviews and satisfaction ratings.
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Functionality Review
Addresses repetitive tasks and integrates workflows seamlessly, significantly reducing unnecessary clicks and minimizing cognitive strain. This approach enhances overall efficiency and productivity, allowing users to focus on what truly matters.
Sales reps are interviewed to uncover frequent user questions, clarifying exactly what users struggle with to get teams aligned.
Analyzing support tickets and product reviews pinpoints user friction points quickly.
Design Evaluation
Streamlines user journeys, making products intuitive, predictable, and easier on the development budget.
Accessibility Testing
Boosts usability, ensuring products meet SEO standards naturally—cutting down on marketing spend.
Together, these tools eliminate the need for guesswork, significantly reduce development costs, and provide users with a perfectly predictable result. Every click, every action, every stage of interaction with the product is thought out to the smallest detail, so that the end user gets exactly what they expect, without failures or disappointments.
Prioritized Recommendations
Prioritized Recommendations define clear, actionable steps, creating a strategy that's less fluff, more revenue.
By aligning UX improvements in Roadmap directly with business goals, you zero in on opportunities that actually boost your bottom line.
Say goodbye to random fixes—hello to a roadmap that nails exactly where your product can make real money.
Before UX Audit:
Icons
Using identical icons can lead to confusion among users, ultimately resulting in a higher frequency of mistakes and errors during their interactions.
Same icons for different actions.
Replace icons with unique ones.
Add captions, if necessary.
Test it with people.
Split Controls
Split controls force extra scrolling and reduce ease of access to key actions.
Key actions are split across multiple locations, requiring unnecessary scrolling and reducing usability.
Combine key actions in one place.
Prioritize frequently used ones.
Test with users.
Handling
No direct link to fix errors slows users down and worsens the overall experience.
Users can't quickly correct mistakes, leading to frustration.
Add clear error-fixing options near mistakes.
Provide undo/quick-fix actions.
Test usability.
Label Clarity
The red label lacks clear context, causing confusion due to multiple possible meanings.
Ambiguous labeling leads to user misinterpretation.
Use specific text/icons to clarify meaning.
Avoid color-only cues (add text for accessibility).
Test comprehension with users.
Search Recognition
Missing search icon makes the field less recognizable. Users identify icons faster than text.
Lack of visual cue slows discovery and interaction.
Add standard magnifier icon to the search field.
Maintain both icon and "Search" placeholder text.
Ensure icon meets contrast/accessibility standards.
Text Visibility
Poor contrast or small text excludes users with low vision and leads to frustration or product abandonment.
Inaccessible text creates barriers for users with visual impairments.
Ensure minimum AA contrast ratio (4.5:1).
Use readable font sizes (≥16px for body text).
Provide text scaling options.
Test with visually impaired users.
Final Result
You will get
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We don’t just audit - we transform digital experiences. See the numbers that prove it works
Total funds saved by our clients
Number of hours saved by our integrations, monthly
Highest operational savings, monthly
Transforming a Fintech Platform for Regulatory Clarity
A streamlined, informative dashboard that brings clarity to key metrics and document statuses. Users can instantly view accepted, rejected, and pending documents across companies — all at a glance.
A streamlined, informative dashboard that brings clarity to key metrics and document statuses. Users can instantly view accepted, rejected, and pending documents across companies — all at a glance.
A streamlined, informative dashboard that brings clarity to key metrics and document statuses. Users can instantly view accepted, rejected, and pending documents across companies — all at a glance.
Upgrading UX for Modern LATAM Travelers: Airbnb Reimagined UX based on ANODA insights
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ANODA Agency perfectly solved localization UX pain points for Airbnb LATAM, boosting conversions significantly by capturing exactly what our users needed.Their deep research of local preferences made our product resonate immediately - conversion rates speak for themselves and stakeholders are happy!
A clean, modern, and intuitive Home page that lets users easily access everything they need, with clear navigation that feels contemporary, simple, and effortless.
A clean, modern, and intuitive Home page that lets users easily access everything they need, with clear navigation that feels contemporary, simple, and effortless.
A clean, modern, and intuitive Home page that lets users easily access everything they need, with clear navigation that feels contemporary, simple, and effortless.
Optimizing Real-Time Warehouse Monitoring for Operational Speed
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The UX audit helped us rethink the way we monitor and act on warehouse process daily. Navigation became smoother for special use cases, visuals are way clearer, and the team now completes tasks faster, which helps us to cut down operations costs significantly.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
A clear status overview of all active robots, showing real-time mission details, current states, and locations. We made robot monitoring seamless with visual cues and smart grouping.
Why do you need it
Software Development Background
All our Tech and Team Leads have a software development background, guaranteeing each design element is realistically implementable on the frontend.
Award Winning Team
Our design team consistently earns top industry recognition—our work attracts millions of views, setting trends and inspiring designers globally.
Certification
is a Must
Our company holds certifications for ISO standards on NDA and CIP, HIPAA compliance, GDPR data privacy, WCAG Accessibility, SOC 2 Security Compliance, and CCPA—cover.
Full-Time Dedicated Product Experts
All team members sign an NDA and full-time contract—no freelancers or part-timers allowed.
Infinite Learning Around the Clock
Every project undergoes cross-team reviews, promoting internal knowledge sharing, and we run bi-weekly workshops.
Increase Revenue With Data-driven UX Audit from ANODA
BOOK A CALL5 Levels of Quality Control
Every design iteration undergoes rigorous reviews—team, team lead, cross-team, and PM reviews—before reaching the customer.
Business Value
is Priority
We focus exclusively on delivering real business value—no wasting time on flashy creativity or unnecessary bells and whistles unless they directly boost revenue.
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Try Our 3-Day Risk-Free Trial We’ll help you get started by:
What our clients say
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Have more questions or just curious about future possibilities?
Feel free to connect with me on LinkedIn.
Got Questions?
We've got answers:
A UX audit is a comprehensive evaluation of a product’s user experience aimed at identifying usability issues, gaps in the user journey, and friction points in the interface. For SaaS companies, a ux audit service plays a crucial role in improving conversion rates, reducing churn, and aligning user experience with business objectives. A thorough UX audit not only uncovers where your product fails to meet user expectations, but also highlights areas where UX design can actively drive revenue. SaaS platforms that invest in regular ux audits report higher user satisfaction, improved feature adoption, and lower ux audit cost in the long run.
The ux audit process typically begins with competitor analysis and user research, followed by a heuristic evaluation of the current interface. We review behavioral data, conduct usability testing, and evaluate the product’s information architecture, visual design, and interaction flow. At ANODA, our ux audit agency also includes a ui audit to assess layout consistency and clarity. The final deliverable is a detailed report with actionable insights and recommendations tailored to your product’s goals and your target audience. Every phase is designed to reveal issues that hinder user satisfaction and limit the success of your digital product.
If your users struggle to complete key tasks, drop off during onboarding, or if your digital product generates more support tickets than conversions — it’s a clear sign you need a UX audit service. Common symptoms of poor user experience include low engagement, usability issues, and high bounce rates. Our user experience audit service helps pinpoint friction points in your interface and reveals how to optimize the user flow for better performance. Even minor adjustments discovered through a UX UI audit can significantly improve both user satisfaction and business outcomes.
A usability audit is often a subset of a full ux audit service, focusing mainly on whether users can accomplish tasks effectively and efficiently. A ux audit, however, is broader. It includes analysis of user behavior, competitor analysis, alignment with business objectives, and sometimes even technical performance like load times. While a usability audit might only look at task flows, a ux audit report will offer a holistic view of your product’s entire user experience, including emotional response, clarity, and visual appeal. ANODA’s ux audit service combines both perspectives into a single, comprehensive report.
When a product aligns with how users interact, it naturally leads to greater customer retention and better user satisfaction. Through user testing, we identify friction points, optimize the user flow, and redesign confusing or overwhelming components. A user experience audit service helps reduce the cognitive load, making interfaces intuitive and predictable. By addressing key pain points, improving the user interface, and testing with real users, ANODA’s ux audit agency helps transform frustrating user journeys into a seamless user experience — which is critical to turning freemium users into paid customers.
After completing the ux audit, clients receive a structured ux audit report that includes a heuristic evaluation, audit findings, user feedback analysis, heatmap interpretations, and a prioritized strategic roadmap for implementation. This comprehensive report also outlines issues in visual design, information architecture, and user flow, with recommendations supported by user research and real data. The final step is a call with our UX team to walk you through the audit insights and show you how to begin implementing improvements.
The ux audit service cost varies depending on the size and complexity of your digital product, the number of platforms (web, mobile), and the depth of user research and testing required. While a basic ui ux audit service for a landing page or web page might start around a few thousand dollars, a full user experience audit for a large enterprise software platform with multiple roles and flows can range significantly higher. That said, the average ROI from a ux audit service is reported to be over 1700%, making it one of the most cost-effective design process investments you can make.
ANODA is not just a ux audit company — we’re a team of full-time, product-focused experts with extensive experience in transforming SaaS platforms. Our ux design audit services go beyond generic checklists. We tailor every ux ui audit to your target audience, product stage, and growth goals. With certified compliance (GDPR, HIPAA, WCAG), deep SaaS background, and proven results in boosting customer satisfaction and business performance, we provide more than just evaluations — we deliver actionable recommendations that drive outcomes. Our ux audit agency is trusted by startups and enterprises alike.
User feedback is central to any effective ux design audit. It reveals how real users perceive your product, where they hesitate, what they enjoy, and what they ignore. In our ux audit process, we combine user feedback with data from user behavior tracking tools, interviews, and usability testing to ensure a 360° view of your product. This leads to a thorough ux audit service that not only highlights flaws in your current user interface, but also provides valuable insights on how to enhance satisfaction, engagement, and clarity for your target audience.
A full ux audit service typically takes between 2 to 4 weeks, depending on project complexity and the number of platforms evaluated. After delivering your detailed report, we offer ongoing support and can assist your team during the redesign project to ensure that changes align with the business analysis and audit findings. Our ultimate goal is to optimize your product’s user experience while maintaining design feasibility, implementation speed, and maximum ROI. With ANODA, the audit is just the beginning of strategic, measurable ux analysis.
Their UX audit brought a whole new level of structure to our platform.
The updated flows and interface clarity made it significantly easier for client’s teams to manage and process documents. Productivity went up immediately and sales are increasing!