모바일 앱이 부동산 중개사의 필수 아이템인 이유

28 Dec 2016
9
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A house depicted alongside two magnifying glasses, emphasizing a theme of exploration and scrutiny.

Surprisingly, an overwhelming number of real estate businesses are not doing this yet. This leaves a competitive advantage open for any company that does have real estate app.

How Realtors Can Benefit with Real Estate App

In the year 2018, every business person needs a mobile app for marketing and communication assistance. Statistics show that 87% of people from the millennial generation have their mobile devices with them at all times. If you are a company with their own mobile app you would be constantly connected with all the potential property buyers who have downloaded your app.

Let’s take a look at one of the best realtor apps Zillow as an example. If someone were to save their property search requirements and a new listing becomes available which matches them, that user will receive an automatic push notification. Either that or their assigned agent would receive a message.

Recommended Reading: “The rise of mCommerce”

According to a Criteo research study, real estate apps are two times more likely to retain users than those who use their mobile browsers. Not only that, there is double the chance that real estate mobile apps users will come back within a month.

Engagement is also high with these apps.

  • 29.92% of the people who use real estate apps show “low activity.” They would be active for the first couple of days out of the week and then drop out.
  • 31.97% of the people who use real estate apps showed “medium activity.” They would be active for 3 to 5 days out of the week and then drop out.
  • 38.11% of the people who use real estate apps showed “high activity.” They would be active for almost the entire first week.

Therefore, over 70% of people who actively use apps are using realtor apps a minimum of 3 times out of the week. So, what does this mean? It means these users are using the real estate mobile apps about 3 times each week to browse properties and calculate their values. If they have questions or inquiries, they can contact the realtor of that listing directly through the app.

Real Estate App Enhances Loyalty to Your Brand

Previously, Adobe examined information pertaining to mobile app usage from more than 600 brands. They wanted to find out how loyal the users were to the apps of these brands. Adobe discovered that mobile users spent more time on apps than on websites. Based on this evidence, mobile app development was considered to be a good investment for a brand to make. Loyalty can be achieved a lot more with mobile apps than with mobile websites.

Adobe research

According to the concept known as “effective frequency,” consumers will build loyalty toward a brand if they see it at least 20 different times. Since mobile apps are more visible to users and easier for them to engage, they increase their chances of building loyalty toward those brands.

Return Traffic From Your Real Estate Website

Whether people are looking to sell or buy property, they dislike using mobile websites to research real estate listings. They would much rather find a real estate agent app for this purpose instead.

The biggest apps in the real estate market are Realtor, Zillow, and Trulia. When people use these top apps for realtors, these companies seize the chance to obtain their loyalty for a long time to come. Users say the functionality of the apps is better than how their website counterparts function.

Any real estate agent that wants to be a fierce competitor to these real estate portals will need to begin with getting a mobile app for their real estate agency. This will at least put you on the playing field by bringing in new traffic and keeping it on your real estate website only.

Better User Experience For Your Customers

Users need to have a better experience when they use your customized real estate app.

If you are building a mobile website, you are basically adapting your desktop website’s information for mobile devices. Since these devices have smaller screens, they end up getting stuffed with information which distracts and confuses users.

Mobile apps

Mobile apps are different because they don’t need all the information which is found on your mobile website and desktop website. How often do you see realtor biographies, newsletter subscription boxes, or home buyer’s guides on realtor apps? The only thing you’ll see on a good realtor app, Android or iOS, is a search feature so that users can discover new properties. This keeps the experience simple and easy.

Recommended Reading: Guide to creating a successful app

Big screen apps

Desktop websites can handle more complicated functionality because they are bigger platforms with large screens. The size limitations of mobile devices mean that you must only present the most important information and functions. Otherwise, you will lose your customers immediately. That’s why the successful mobile applications are the ones that have core features and not tons of functions that are useless for users. If you add too many functions at the very beginning, then you make it too complicated for your customers.

You can add them later step by step based on users’ feedback. But you have to start with creating Minimum Viable Product first. That’s the right path to build a best real estate app. Besides, MVP development will take less time and the app development cost would be lower compared to the full app.

There is no one-size-fits-all solution

Since you won’t have any distractions on your mobile app you should focus completely on developing the highest quality property search feature that you can. All the functions of your real estate app are developed for interactions that are specific to the device being used. This makes the user experience much stronger and mobile app engagement higher.

During the app development process of a realtors app, you need to imagine yourself as the person using the app. With every element that you create for the app, imagine how a user will interact with it on the smartphone.

Make the proper adjustments to any areas which show poorly on the mobile device. You’ll want to ensure that the mobile user experience is the best that it can be. So, turn yourself into the user as you develop the app for your real estate agency. Even the better way if you make a survey among your website visitors about what features that would love to see in the best real estate app. On top of that, it will be a good marketing move to promote an app of your real estate agency.

Mobile marketing research

What Else?

According to research conducted by Criteo, you will get the best conversion rate from mobile apps than from any other marketing channel. Meanwhile, the worst conversion rate comes from mobile websites. Desktop websites are not much better either.

Best real estate app will provide better user engagement, brand loyalty, and user experience. If a real estate agent is still not convinced that a realtor app is the worth creating, here are some additional reasons for why it is.

Mobile apps will allow agents to:

  • Be more innovative
  • Have better visibility for their business
  • Use push notifications to reach consumers
  • Be more competitive
  • Impress clients by showing off your mobile apps

There are just too many good reasons to have a mobile app developed for your real estate agency. Think about including it in your marketing budget.

Recommended Reading: How To Promote Realtors App

Realtors’ Missing Link

Enhancing user loyalty and engagement are big reasons to invest in a real estate app. Surprisingly, most real estate agents are not including this in their internet marketing strategies. They will never be able to stay ahead of the competition. As well they won’t be able to establish a strong connection with sellers or buyers without a customized mobile application

Here are the advantages that Real Estate companies will have with an app:

  • User engagement can be enhanced to its fullest potential
  • Recognition and loyalty toward the brand will increase
  • Better traffic from the back portal
  • Better user experiences

Many businesses would love to invest in something that would give them at least one of these benefits. By investing in your personal realtor’s app, you are going to get all of them together. After you’ve created your app, the next thing you need to do is create your marketing plan for it. This is the only way to ensure that you’re getting the most return on your investment. You can read it in our next article. Stay tuned!

If you have thoughts about creating a mobile app for you Real Estate agency contact us for Free 60 minute Skype consultation.

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answers:
What is a UX audit and why is it important for SaaS businesses?

A UX audit is a comprehensive evaluation of a product’s user experience aimed at identifying usability issues, gaps in the user journey, and friction points in the interface. For SaaS companies, a ux audit service plays a crucial role in improving conversion rates, reducing churn, and aligning user experience with business objectives. A thorough UX audit not only uncovers where your product fails to meet user expectations, but also highlights areas where UX design can actively drive revenue. SaaS platforms that invest in regular ux audits report higher user satisfaction, improved feature adoption, and lower ux audit cost in the long run.

What does the UX audit process include?

The ux audit process typically begins with competitor analysis and user research, followed by a heuristic evaluation of the current interface. We review behavioral data, conduct usability testing, and evaluate the product’s information architecture, visual design, and interaction flow. At ANODA, our ux audit agency also includes a ui audit to assess layout consistency and clarity. The final deliverable is a detailed report with actionable insights and recommendations tailored to your product’s goals and your target audience. Every phase is designed to reveal issues that hinder user satisfaction and limit the success of your digital product.

How do I know if I need a UX audit service?

If your users struggle to complete key tasks, drop off during onboarding, or if your digital product generates more support tickets than conversions — it’s a clear sign you need a UX audit service. Common symptoms of poor user experience include low engagement, usability issues, and high bounce rates. Our user experience audit service helps pinpoint friction points in your interface and reveals how to optimize the user flow for better performance. Even minor adjustments discovered through a UX UI audit can significantly improve both user satisfaction and business outcomes.

What’s the difference between a UX audit and a usability audit?

A usability audit is often a subset of a full ux audit service, focusing mainly on whether users can accomplish tasks effectively and efficiently. A ux audit, however, is broader. It includes analysis of user behavior, competitor analysis, alignment with business objectives, and sometimes even technical performance like load times. While a usability audit might only look at task flows, a ux audit report will offer a holistic view of your product’s entire user experience, including emotional response, clarity, and visual appeal. ANODA’s ux audit service combines both perspectives into a single, comprehensive report.

How does a UX audit improve customer satisfaction and retention?

When a product aligns with how users interact, it naturally leads to greater customer retention and better user satisfaction. Through user testing, we identify friction points, optimize the user flow, and redesign confusing or overwhelming components. A user experience audit service helps reduce the cognitive load, making interfaces intuitive and predictable. By addressing key pain points, improving the user interface, and testing with real users, ANODA’s ux audit agency helps transform frustrating user journeys into a seamless user experience — which is critical to turning freemium users into paid customers.

What deliverables do I get after the UX audit is complete?

After completing the ux audit, clients receive a structured ux audit report that includes a heuristic evaluation, audit findings, user feedback analysis, heatmap interpretations, and a prioritized strategic roadmap for implementation. This comprehensive report also outlines issues in visual design, information architecture, and user flow, with recommendations supported by user research and real data. The final step is a call with our UX team to walk you through the audit insights and show you how to begin implementing improvements.

How much does a UX audit service cost?

The ux audit service cost varies depending on the size and complexity of your digital product, the number of platforms (web, mobile), and the depth of user research and testing required. While a basic ui ux audit service for a landing page or web page might start around a few thousand dollars, a full user experience audit for a large enterprise software platform with multiple roles and flows can range significantly higher. That said, the average ROI from a ux audit service is reported to be over 1700%, making it one of the most cost-effective design process investments you can make.

Why choose ANODA as your UX audit company?

ANODA is not just a ux audit company — we’re a team of full-time, product-focused experts with extensive experience in transforming SaaS platforms. Our ux design audit services go beyond generic checklists. We tailor every ux ui audit to your target audience, product stage, and growth goals. With certified compliance (GDPR, HIPAA, WCAG), deep SaaS background, and proven results in boosting customer satisfaction and business performance, we provide more than just evaluations — we deliver actionable recommendations that drive outcomes. Our ux audit agency is trusted by startups and enterprises alike.

What role does user feedback play in a UX design audit?

User feedback is central to any effective ux design audit. It reveals how real users perceive your product, where they hesitate, what they enjoy, and what they ignore. In our ux audit process, we combine user feedback with data from user behavior tracking tools, interviews, and usability testing to ensure a 360° view of your product. This leads to a thorough ux audit service that not only highlights flaws in your current user interface, but also provides valuable insights on how to enhance satisfaction, engagement, and clarity for your target audience.

How long does a UX audit take and what happens after?

A full ux audit service typically takes between 2 to 4 weeks, depending on project complexity and the number of platforms evaluated. After delivering your detailed report, we offer ongoing support and can assist your team during the redesign project to ensure that changes align with the business analysis and audit findings. Our ultimate goal is to optimize your product’s user experience while maintaining design feasibility, implementation speed, and maximum ROI. With ANODA, the audit is just the beginning of strategic, measurable ux analysis.

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